CLIENT
The client was migrating to SAP and lacked formal master data and procurement governance (processes, roles & responsibilities and KPI’s) that could be applied to all assets of the company
ACTIONS TAKEN
- Design and formalization of new Procurement processes in 3 levels of detail (macro processes, activities and Annotated Workflows)
- Definition of a KPI tree comprising Strategic, Tactic and Operational levels
- Creation of Job Descriptions for each role related to Inventory and Master Data Management
RESULTS ACHIEVED
- Master Data and Inventory Management Processes reviewed and implemented
- Introduction of Stock Parameters Review and KPI Dashboard, including stock-out events monitoring, providing sustainability to operation
- Development of 3 tools to increase processes automation and reduce human-factor errors
- Development of a stockable-items concept, increasing the expected avg. stock service level from 56% to 73% while keeping the current stock levels