Online course · from project practice

Master data management online course: eight modules and a workshop

This is not a theory course. Every topic comes from the tasks and questions our clients raise on our projects: the master data team, MDM architecture, classification, cleansing, calculating the effect. The exercises use real descriptions, duplicates and requests, not examples from a manual. Learn at your own pace with 12 months of access.

  • 8+1modules and an optional workshop
  • ~9 hof learning time, plus 1.5 hours for the workshop
  • 73exercises with feedback on every answer
  • 80 %pass mark in the 24-question final test

About the course

Master Data Management is a Synopps Academy online course for people responsible for a company's master data. Eight modules cover the whole path: what master data is and what a messy catalogue costs, architecture and system roles, processes and the master data team SOP, classification and naming templates, duplicates and cleansing, business partners, the MDM implementation project and the economics of the team. The optional workshop takes a training catalogue from raw extract to golden records.

Who it is for

Heads and specialists of master data teams, master data leads, MDM project managers, IT architects, data owners in procurement, finance and production. And companies that have no master data team yet but already have a large catalogue.

01Format

How the course works

Six features, shown on module 5. Pick a feature to highlight it in the interface.

02Course extracts

How the course explains and how it asks

Extracts from module 5: course text and an exercise.

Merging alternatives instead of duplicates is a common and costly mistake. On the surface it looks like success: the catalogue shrinks more and the report looks better. It shows months later, when an instrument with the wrong range arrives on site although the right one was ordered on paper.
Module 5 · section "Alternatives are not duplicates"
A duplicate costs nothing by itself. Money appears where one record has stock in the warehouse and the other has a purchase requisition.
Module 5 · section "Not all duplicates cost the same"
Exercise · module 5Course extract

Duplicate, alternative or different items?

Pressure gauge, 100 mm, range 0 to 6 barPressure gauge, 100 mm, range 0 to 16 bar

Alternatives, link them. The measuring range is a mandatory characteristic of the class, so these are two items. For some tasks they are interchangeable, so it makes sense to link them as alternatives: when one is out of stock, the buyer will see the other.

Duplicate, merge. The model is the same, but the key characteristic differs: these are different products.

Different items, no link. A link is still useful: these are instruments of one model with a similar purpose.

Pick an answer to see the review

03Programme

Eight modules and a workshop

Module topics are the tasks clients bring to our projects. Under each module title is what the participant can do after it. Each module has an introduction with voice-over, sections of 3 to 5 minutes, exercises, a test and take-away materials.

  1. 01

    What master data is and why manage it

    Map master data domains with their owners, show where the company loses money and assess the maturity of master data management

    68 min
  2. 02

    Master data architecture

    Assign system roles (source, master, subscriber), choose an MDM model for each domain and set integration requirements

    70 min
  3. 03

    Processes and roles

    Build one point of entry, set RACI and lead times, write an SOP people can follow and choose the team's KPIs

    67 min
  4. 04

    Classification and naming templates

    Build a class hierarchy, describe a class with a class card and build descriptions from attributes with a template

    69 min
  5. 05

    Data quality: errors, duplicates, cleansing

    Size the cleansing scope, tell a duplicate from an alternative, choose the golden record and work out which duplicates cost money

    71 min
  6. 06

    Business partners and other domains

    Find business partner duplicates by tax registration number, check company details against external reference sources, bring order to services and units of measure

    69 min
  7. 07

    The MDM implementation project

    Plan the project from assessment to acceptance: the order of domains, platform choice, migration, closing old entry points and replacing a legacy platform

    72 min
  8. 08

    Economics and growth of the master data team

    Calculate the effect and cost of ownership, build a payback model and a business case with NPV, report the team's KPIs to management

    68 min
  9. W

    Workshop: a catalogue from extract to golden recordoptional

    Go through the full cleansing cycle on a training extract of 300 MRO records, from scope to metrics, and defend the result in a report

    90 min

Totalabout 9 hours + 1.5 hour workshop

04Learning paths

A path for each role

Heads of master data teams should take all modules in order. Others need only part of the course: in the learner area, the path shows which modules and sections you need and what you will be able to do after them.

All eight modules in order: each builds on the previous one. Then the final test and the certificate.

  1. 1 to 3What master data is · Architecture · Processes and rolesCourse language, system roles, one point of entry, RACI, SOPDomain map, system role matrix, master data team SOP
  2. 4 to 6Classification · Data quality · Business partnersRecord rules, cleansing, duplicates and alternatives, golden recordsBrief specialists and accept cleansing results
  3. 7 to 8MDM implementation project · Team economicsRoadmap, platform choice, migration, paybackRun the project and defend the budget with a business case
  • SearchAcross the whole courseSections, exercises, materials, terms and questions in one search box.
  • 70 termsGlossaryEach term links to the section where it is explained.
  • 16 questionsFAQShort answers to what people ask on projects.
  • 4 casesRunning casesFigures that run through several modules, in one place.

05For participants

What participants get

  • Eight modules, a workshop and 73 exercises with feedback on every answer
  • 41 take-away materials in Word and Excel, five from each module
  • Final test and a numbered Synopps certificate
  • For groups, a curator who sees each participant's progress and results
  • 12 months of access

What stays with you after the course, for example

  • Domain map template

  • Domain × system × role matrix

  • SOP template and RACI matrix for the master data team

  • Class card template

  • Duplicate category matrix with a decision for each cell

  • Master data team business case template

06Pricing

Plans differ only in the number of seats

The same course. Payment by company invoice, access after payment.

Need the same programme on your company's data, with your SOP and live review of assignments? That is a separate format, described on the Academy page.

07Questions

Questions and answers

Is it theory or practice

Practice. The topics come from the tasks and questions clients bring to our MDM, cleansing and master data maintenance projects. The 73 exercises use real descriptions, duplicates and requests, and the workshop takes a training catalogue from raw extract to golden records.

How does payment work

You send a request with your company details and we issue an invoice. After payment we register the participants and email them invitations; the group curator gets access to the summary.

Can I pay by card as an individual

Not yet: the course is sold only under a contract with a company. If you want to take the course yourself, say so in your request and we will let you know when this becomes possible.

How long does the course take

Eight modules of about 70 minutes each, about 9 hours in total. The optional workshop takes another hour and a half. You can take it in parts, and your progress is saved.

How does the final test work

24 questions, three from each module, 40 minutes, pass mark 80%. It opens after you pass all eight module tests. Three attempts, with a 24-hour pause between them.

What document do participants receive

A numbered Synopps certificate of completion; it can be verified by its number on the Academy website. It is not a formal education document.

How long does access last

12 months. That is enough to take the course at a working pace and come back to the templates in your own project.

Which devices can I use

Computer and phone, on no more than two devices at a time. Each participant has personal access that cannot be shared.

Can I buy one module

The course is sold as a whole. The modules build on each other and work less well separately. For some roles there is a short path in the learner area.

Is the course useful if we have no master data team

Yes. The course also covers how to build such a team, which roles it needs and what SOP to write for them.

Is there a follow-up for specialists

Yes: the Master Data Specialist: Request Processing course, for those who work the request queue every day: intake checks, duplicate search, class, returns, the queue. The course is open, see the programme.

08Request

Send a request and we will issue an invoice

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